Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Behavior Health Optimization Program (BHOP)

The Behavioral Health Optimization Program is available to patients being seen in Family Health, Internal Medicine, Pediatrics, Women’s Health, and Flight Medicine. We focus on helping you develop healthy behaviors or change current behaviors that interfere with your overall health and well-being. Patients cannot be seen without a referral from their primary care manager. Please arrive 15 minutes before your scheduled appointment time.

Contact Us

Location: Building 99, Main Floor

Hours:

  • Monday through Friday, 7:30 a.m. to 4:30 p.m.
  • Thursday, 9 a.m. to 4:30 p.m.

Telephone: 226-6372 or 0176-77-6111

Don't forget to keep your family's information up to date in DEERS!